All Electronic Tolling

Toll By Plate Frequently Asked Questions

 

1. What are my options for paying my tolls on the Selmon Expressway?
You must either have a SunPass Transponder in your vehicle or we take a photo of your license plate, bundle your tolls and send you a monthly bill.
A SunPass is a pre-paid account that can be used on any toll road in the state of Florida and will save money at each tolling point

Toll-by-Plate is a post-paid account where a monthly Invoice will be mailed to address on license plate registration. There is a toll rate differential per toll and and administrative charge per invoice for using Toll-by-Plate.Toll-by-Plate is subject to admin charges.

 

2. Do I have to get a SunPass if I want to drive on the Selmon Expressway?

While drivers are not obligated to purchase a SunPass, having a SunPass account provides the following cost and convenience benefits:
· SunPass is the least expensive option with drivers saving money at each tolling point on the Selmon Expressway.
· SunPass account holders also save when they drive on other toll roads in Florida.

· SunPass account holders can use their transponders to pay the parking fees at the Tampa, Orlando and Palm Beach airports.

 

3. What if I don’t have a SunPass?

If you do not have a SunPass account and you drive on the Selmon Expressway, a photo will be taken of your license plate at each tolling point (where you see the overhead structures & rate signs) and a bundled monthly invoice will be sent to the address on the vehicle’s registration. Multiple payment options are available. You may pay by check or money order or credit/debit card using the mail, phone or Internet. Toll-by-Plate is subject to admin charges.

 

4. What is Toll-by-Plate?

On the Selmon Expressway, tolls are collected electronically, meaning that drivers can not pay cash on the road. Video tolling equipment (held in overhead structures called gantries) will take a picture of the license plate, and those tolls will be “bundled” into a monthly bill that will be mailed to the address on the vehicle’s registration.

Toll-by-Plate customers do not receive the SunPass discount on the Selmon Expressway. Toll-by-Plate is subject to admin charges.

 

5. How and where can I get a SunPass?

You may purchase your SunPass online at www.SunPass.com or at a Publix, CVS/pharmacy, and AAA offices in Florida.

 

6. Why is the SunPass toll rate less expensive?

It costs more to collect a toll by taking a photo of your license plate, look up the registration address, print and mail an invoice, than it does to simply read a SunPass transponder.

 

7. Can I use SunPass on other toll facilities in Florida?

Yes, SunPass can be used on almost all toll roads and bridges in the State of Florida. Just look for the SunPass (or E-Pass) logo as you enter the highway or tolling zone.
SunPass, E-Pass (Orlando) and LeeWay (Lee County) are compatible and may be used interchangeably.

 

8. I have a transponder from another state (FasTrak, E-ZPass, Toll Tag), can I use it to pay?

At this time, SunPass is compatible with transponders from North Carolina only. 
 

9. How will people from out of state pay their tolls?

The license plate data is used to obtain the registered owner’s address from the State Motor Vehicle Department that issued that particular license plate. An invoice will be sent to the registered owner directly to the address listed on that vehicle's registration. Toll-by-Plate is subject to admin charges.

 

10. What do I do if I am in a rental car?

Most rental car companies have programs that offer rental car customers an easier way to travel Florida’s toll roads. The companies provide SunPass with constantly updated lists of rental car fleet license plate numbers so that rental companies can be billed for tolls incurred by their customers.
Each company has a different payment arrangement so be sure to review your rental agreement carefully.
If you have a portable SunPass you may also use it in a rental car, just log onto your account at www.SunPass.com and enter the rental vehicle for the duration of your rental.

 

11. What if my vehicle rental company does not offer a toll program?

An image of the license plate will be captured on camera and a bill for the toll will be sent to the vehicle rental company, who will match the toll charges with the person renting the vehicle.
The vehicle rental agency may pay the toll bill on your behalf and charge you extra fees for their time and service, based on your rental agreement.
We strongly recommend that customers check their rental agreement for all fees.
If you have a portable SunPass you may also use it in a rented vehicle, but it must be registered with your SunPass account.

 

12. What happens if I don’t sign up for the rental car company’s toll program and I drive on the Selmon Expressway?

A bill for the toll will be sent to the rental car company, who will match the toll charges with the person renting the car. The rental car agency may pay the toll bill on your behalf and charge you extra fees for their time and service, based on your car rental agreement. Others may reassign the toll charges via completion of an affidavit, as outlined in the Florida Statute.
We strongly recommend that customers check with their rental car company for all fees and that they review the rental agreement carefully.

 

13. What if I am driving someone else’s vehicle?

An invoice for the tolls on the Selmon Expressway will be mailed to the registered owner of the vehicle. You should advise the owner that you drove on a toll road and that he/she will receive a bill in the mail.
By law, the owner of the vehicle is responsible for the toll payment even if someone else uses that vehicle.

 

14. What if someone else is using my car and drives on the Selmon Expressway?

An invoice for the tolls on the Selmon Expressway will be mailed to the registered owner of the vehicle.
By law, the owner of the vehicle is responsible for the toll payment even if someone else uses that vehicle.

 

15. What if I get on the toll facility by accident? Do I still have to pay?

The Selmon Expressway is funded by tolls, so everyone who travels through the toll point must pay the toll. Toll-by-Plate is subject to admin charges.

 

16. How often will I receive an invoice?

Once you have traveled on the Selmon Expressway, you will receive an invoice within about two weeks. For any subsequent travel, you will receive a monthly invoice. Toll-by-Plate is subject to admin charges.

 

17. I have an account from another Florida toll agency (SunPass, E-Pass LeeWay), why did I get an invoice?

Most likely this is because your transponder did not read and your vehicle license plate was not registered on your account. If this is the case, you may be charged the Toll-by-Plate transaction rate. Please check your SunPass, E-Pass or LeeWay account to make sure that your license plate is listed on the account.

If your account is in good standing at the time of the transactions, all you have to do is call and update your vehicle information. Be sure to have your account number and pin, as well as the invoice when you call. They will be able to update your information and handle the payment of the invoice.

 

SunPass: 888-865-5352
E-Pass: 407-823-7277
Leeway: 239-533-9297
 
18 I am handicapped and currently do not pay tolls. How will AET affect my status?
According to state statue, any handicapped person who has a valid driver's license, who operates a vehicle specially equipped for use by the handicapped, and who is certified by a physician as being severely physically disabled and having permanent upper limb mobility or dexterity impairments shall, upon application, be issued a vehicle window sticker by the Department of Transportation.
FTE has a program where they provide, at no cost, a non-revenue transponder for the customer’s vehicle. This link provides the application for the non-revenue transponder.

http://www.dot.state.fl.us/ctd/docs/tollpermit/aa%20download%20toll%20permit.pdf

 

19. Why do I receive an invoice for each of my vehicles? Can’t you save money by sending me only one consolidated bill?

By law, the invoices must be sent to the registered owner of the vehicle and since it can be complicated to match the exact registered name and address, it is best to send invoices for each vehicle separately.

 

20. Where can I view the toll rates?
You may find the toll rates and a toll calculator at www.tampa-xway.com

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